Build outreach campaigns that bind a contact list to a workflow. Niche dials, texts, and follows up across days — warmth-sorted, schedule-aware, never the same person twice in an hour.
Live demo
Pick a scenario. The dispatcher walks the list — KPIs tick up, the activity feed surfaces dispositions live, and the warmth queue drains highest-first. Same UI we ship in the product.
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LiveActivity
4 concurrent · 6s avg per callHow it works
Pull from your CRM by tag, pipeline stage, or filter. Or upload a CSV. Or grab unconverted leads from your Niche inbox.
Any Niche workflow with a Campaign-Contact trigger works. Calls only, calls + SMS, or whatever multi-touch sequence you've built.
Cap concurrent runs so the dispatcher doesn't flood. Choose calling windows by day-of-week + local time — never dial outside them.
The dispatcher walks the list, warmth-sorted. Every call writes an outcome back. You watch the funnel fill in real time.
Where it shines
Yelp, LSA, and Thumbtack leads that went cold. Past estimates that never closed. Old form fills. Niche calls every one overnight — 600 dials/hour with the same conversational quality as a live CSR.
+11% recovered revenue
From a 1,200-contact Q3 dead-lead list, in 4 nights, with zero human effort.
A missed appointment is the warmest list you have. Niche calls within 24 hours, qualifies why they no-showed, and books the next slot — before they go cold or call a competitor.
32% rebook rate
Across recent no-show cohorts. The same list converts at 4% if you wait a week.
Proactive outreach to past customers ahead of your busy season. Niche scales to thousands of contacts at once. Your team manually calls dozens per day.
10× volume vs CSR
Same script, same compliance, same CRM hand-off — just no headcount.
Inside the dispatcher
Every contact ranked 0–100 from CRM signals + recency. Highest-warmth contacts dial first — your best leads hear from you in the first hour, not the last.
Each contact carries their own time zone. Niche only dials inside the per-contact local window, even if your business spans coasts.
No answer? Niche retries with a cooldown — 4h, then 24h, then 72h. Configurable max attempts. No one gets dialed twice in an hour.
Anyone who says "don't call me" is flagged DND permanently and shared across every campaign in your account. One STOP, never again.
Tune the dispatcher from 1 to N simultaneous calls. The platform handles call routing, recording, transcription, and CRM push for every line.
Hit pause mid-list. The in-flight calls finish; the rest hold. Resume tomorrow — Niche picks up at the exact next contact.
Every disposition (Booked, Callback, Voicemail, DND…) writes back to GHL, AccuLynx, Housecall Pro, or your webhook. Full transcript attached.
When the contact says yes, the AI books on your real calendar before they hang up. No "someone will call you back" — the slot is held.
Transcripts, recordings, sentiment, and exit labels surface in your dashboard. Search by word. Score the agent's lines. Catch bad answers before the next run.
A single contact's path
Each enrolled contact runs the workflow you picked. Here's Sarah K., warmth 87, going from imported to booked across 24 hours.
Imported
Pulled from GHL · tag: "ec in process" · warmth 87
AI Phone Call #1
No answer · 28-second cooldown
Send SMS
"Hey Sarah, we tried calling — text us back when you're free."
AI Phone Call #2
Connected · 4m 12s · address verified · scheduling
Appointment booked
Thu 2 PM · 60-min window · pushed to Housecall Pro
Every call
Every call closes with a structured outcome. The label rolls into your campaign analytics, the transcript lands in the contact's record, and your CRM updates without you lifting a finger.
CRM destinations
AI successfully booked during the call.
Contact asked to be called back at a specific time.
Voicemail dropped if configured. Counts as an attempt.
Didn't pick up. Cooled down and retried per cadence.
Excluded permanently from every campaign in your account.
Conversation finished naturally without a bookable action.
Versus the alternatives
Today
60–80 dials/day, $25/hr loaded cost, scripts drift, missed dispositions.
Today
$8–15/hr, language friction, no calendar access, you still own QA.
Today
Carrier opt-in gates, 5–8% reply rate, no live qualifier on the other end.
With Niche
Trusted by 4,500+ service businesses
Bring a list. Pick a workflow. Press Start. Niche does the rest — overnight, on schedule, on cadence.
Included on every paid plan. Run unlimited campaigns · 100,000 runs/mo before per-run pricing kicks in.