Security at Niche
Protecting your data is our top priority. We take a proactive, transparent approach to security.
SOC 2 Compliance
Niche is SOC 2 Type II compliant, meaning our security controls have been independently audited and verified. This certification demonstrates our commitment to maintaining the highest standards for data security, availability, processing integrity, confidentiality, and privacy.
Trust Center
Our SOC 2 report and security documentation are available upon request for customers and prospects.
Request AccessSecurity Practices
We implement comprehensive security measures across every layer of our platform to protect your data and your customers' information.
Data Encryption
All data is encrypted at rest using AES-256 and in transit using TLS 1.3. Customer conversation data is encrypted with dedicated keys.
Access Controls
Role-based access control (RBAC) with multi-factor authentication. Principle of least privilege enforced across all systems.
Regular Audits
Annual third-party penetration testing and continuous vulnerability scanning. We proactively identify and remediate security risks.
Secure Dev Lifecycle
Security is baked into every stage of development: code review, static analysis, dependency scanning, and automated testing.
Third-Party Risk
All vendors and integrations undergo security review before adoption. We continuously monitor third-party risk and compliance status.
Backup & Recovery
Automated daily backups with point-in-time recovery. Disaster recovery procedures tested regularly with defined RTO and RPO.
Incident Response
Documented incident response plan with defined escalation paths. 24/7 monitoring with automated alerting for security events.
Employee Training
All team members complete security awareness training upon hire and annually. Phishing simulations and secure coding workshops conducted regularly.
Reporting a Security Issue
We take all security reports seriously. If you believe you've found a vulnerability in our platform, please report it responsibly. We'll acknowledge your report within 24 hours and work with you to understand and address the issue.
Email us at security@nicheandleads.com
Include a detailed description of the vulnerability
We'll acknowledge within 24 hours
Our security team will review and triage the report
We'll work together to resolve it
We'll keep you updated throughout the remediation process
Our Commitment
Security isn't a feature. It's a foundation. Every system we build, every integration we support, and every conversation we handle is designed with security at its core. We continuously invest in our security posture to earn and maintain your trust.
- Transparency in our security practices
- Rapid response to security concerns
- Continuous improvement of our security posture
- Compliance with industry standards
Questions About Security?
Reach out to our security team for any questions about our practices, compliance, or to request our SOC 2 report.