Does Niche reply directly in Yelp's chat?

Yes. Niche uses the Yelp Connect API to reply in Yelp's native messaging. The homeowner sees your reply right in the Yelp app. No external links, no friction.

What happens if a Yelp lead doesn't respond in chat?

Niche follows up via SMS (if a phone number is available), then voice call, then email. The follow-up sequence runs automatically until the job is booked or the lead opts out.

Can Niche handle Yelp Request a Quote?

Yes. For services that need an estimate, Niche qualifies the lead and generates a branded quote. The homeowner receives it in-thread.

How does Niche handle after-hours Yelp leads?

Exactly the same as during business hours. Niche runs 24/7 with no degradation. A lead at 11 PM gets the same 2-second response as one at 11 AM.

Will Niche respond to Yelp leads for services I don't offer?

No. Niche checks the request against your configured service list. Out-of-scope leads get a polite decline with an optional referral, not a booking attempt.

Does Niche help with Yelp advertising spend?

Niche's AI Advertising module manages your Yelp ads budget, optimizes bidding, and tracks cost-per-lead back to booked revenue. Every Yelp dollar is attributed.

Yelp Auto Responder

Yelp

Every Yelp lead. Answered in 2 seconds.

Yelp leads come through the Yelp Connect API — and homeowners message 3–5 businesses at once. The fastest responder wins. Niche replies in native Yelp chat in under 2 seconds, qualifies the lead with natural conversation, and books the appointment in-thread — before they've even opened the next tab.

Book Demo Start Free Trial

< 2s
Response time: 85%
Booking rate: 24/7
Coverage: 4,500+
Businesses

Live conversation

See how Niche handles a Yelp lead.

A real conversation between Niche and a homeowner — from first message to booked appointment.

Sarah K.

Yelp · Emergency drain

Yelp

Hi, I found you on Yelp. I have a clogged kitchen drain that's backing up into my sink. Are you available this week?

8:47 PM

Hi Sarah! Thanks for reaching out. We can definitely help with your clogged kitchen drain. I have a few quick questions — is the drain backing up with standing water right now, or is it draining slowly?

8:47 PM · Niche AI

There's standing water in the sink right now. It started about an hour ago.

8:48 PM

Got it — sounds like we should get someone out there soon. We have availability tomorrow morning between 8-10 AM or tomorrow afternoon 2-4 PM. Which works better for you?

8:48 PM · Niche AI

Tomorrow morning works. 8-10 AM is perfect.

8:49 PM

You're all set, Sarah! I've booked a technician for tomorrow morning, 8-10 AM. You'll get a confirmation text shortly with your tech's name and ETA. The diagnostic fee is $89, applied toward any repair. Anything else I can help with?

8:49 PM · Niche AI

That was fast! No, that's everything. Thank you!

8:49 PM

Appointment booked in under 3 minutes · Zero human involvement

What Niche does

Built specifically for Yelp leads.

Instant Yelp chat reply

Niche responds in Yelp's native messaging within 2 seconds of a new lead. The homeowner sees a professional, on-brand reply before they've even opened the next tab.

Multi-turn qualification

The AI asks the right questions: what's the issue, when are you available, what's the address. No scripts. Natural conversation that feels human.

In-thread booking

Once qualified, Niche checks your live calendar and books the appointment right inside the Yelp conversation. No phone tag, no callbacks.

Smart follow-up across channels

If the lead goes cold in Yelp chat, Niche follows up via SMS, then voice, then email. Cross-channel persistence until it's booked.

Yelp review stage handoff

After the job, Niche hands off to your review-request workflow. Turn booked jobs into 5-star reviews automatically.

Quote builder integration

For jobs that need an estimate, Niche generates and sends a branded quote inside the Yelp conversation thread.

How it works

Live in 40 minutes.

Step 1
Connect your Yelp account

OAuth integration — takes about 2 minutes. No code, no IT team required.
Step 2
Configure your services

Tell Niche what you do, your hours, and your service area. Describe it in plain English.
Step 3
Go live

Niche starts responding to every Yelp lead instantly. Your first booking usually comes within hours.
Step 4
Monitor & optimize

Watch bookings roll in from your dashboard. Tune conversation scripts in plain English anytime.

Before / after

What changes when Niche picks up.

Metric

Without Niche

With Niche

Response time 45 min avg 2 seconds
After-hours leads Missed until morning Booked instantly 24/7
Lead-to-book rate 22% industry avg 85%
Follow-up attempts 1 manual reply Multi-channel until booked
Yelp ROI Unknown Full attribution per lead

FAQ

Common questions about Yelp + Niche.

Does Niche reply directly in Yelp's chat?

Yes. Niche uses the Yelp Connect API to reply in Yelp's native messaging. The homeowner sees your reply right in the Yelp app. No external links, no friction.
What happens if a Yelp lead doesn't respond in chat?

Niche follows up via SMS (if a phone number is available), then voice call, then email. The follow-up sequence runs automatically until the job is booked or the lead opts out.
Can Niche handle Yelp Request a Quote?

Yes. For services that need an estimate, Niche qualifies the lead and generates a branded quote. The homeowner receives it in-thread.
How does Niche handle after-hours Yelp leads?

Exactly the same as during business hours. Niche runs 24/7 with no degradation. A lead at 11 PM gets the same 2-second response as one at 11 AM.
Will Niche respond to Yelp leads for services I don't offer?

No. Niche checks the request against your configured service list. Out-of-scope leads get a polite decline with an optional referral, not a booking attempt.
Does Niche help with Yelp advertising spend?

Niche's AI Advertising module manages your Yelp ads budget, optimizes bidding, and tracks cost-per-lead back to booked revenue. Every Yelp dollar is attributed.