Live free/busy. Booked on the call.
Connect the Google account that owns the calendar jobs should land on. Voice and chat agents read real availability and write events during the conversation — no scheduling link.
What syncs, and when
No CSVs. No nightly cron.
Live, bidirectional, idempotent. Niche reads what it needs from Google Calendar and writes back at the right moment in the conversation.
- Free/busy + event types In Per call / per chat
- Appointment create Out Mid-conversation
- Calendar share with booking service Both On connect
What it actually does
Five things only happen when Niche talks to Google Calendar.
The calendar the work happens on
Connect the resource or person who should receive bookings — not a personal calendar unless that's actually the dispatch board.
Spoken slots, real events
Agents offer open times from Google Calendar and create the event when the customer picks one. Conflicts already on that calendar are skipped.
Required for calendar tools
Phone-agent calendar tools (check availability, schedule appointment) need this connection, or AccuLynx if that's your booking source instead.
Setup
Live in 30 minutes.
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Step 01
App Marketplace → Google Calendar
Click Connect and sign in as the Google user who owns the target calendar.
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Step 02
Pick the calendar
Choose which calendar Niche should read for free/busy and write events to.
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Step 03
Save
Agents can offer slots on the next call. Confirm with a test booking.
Popular with
Shops on Google Calendar that run on Niche.
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Legal
Personal injury, family, criminal defense, immigration — every call could be a $40K case or a 4-minute time sink. Niche runs the intake script, screens for case fit, and books qualified leads with your paralegal — 24/7, conflict-aware, transcript-perfect.
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Electrical
You're in someone's basement until 7 PM. The next homeowner can't reach you — they call the next electrician. Niche answers, qualifies the project (panel upgrade vs. outlet add), and books the estimate without you reaching for your phone.
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HVAC
Niche answers the 2 AM no-heat call, qualifies the system + age + brand, and dispatches the on-call tech — before the homeowner dials the next HVAC company in their browser.
FAQ
Questions people on Google Calendar ask.
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Which Google account should I connect?
The one that owns the calendar appointments should appear on. Connecting a personal Gmail you don't dispatch from will book jobs where nobody looks.
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Can I use AccuLynx instead?
Yes. Roofing shops often book against AccuLynx availability. Calendar tools on the phone agent require Google Calendar or AccuLynx — pick the system your office actually uses.
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